Returns and refunds
Medicines of proper quality are not returnable or exchangeable except where the law specifically provides otherwise. Other goods remain subject to Armenian return rules and exceptions.
Medicine returns
A medicine of proper quality sold to the customer cannot be returned or exchanged. This does not remove statutory remedies for defective, damaged, expired or incorrectly supplied products.
General period for other goods
Where the law applies, a conforming non-food product that is not a medicine may be returned or exchanged within 14 days of receipt if unused and its appearance, properties, seals and labels are preserved.
Other health and hygiene exceptions
A sealed product that cannot be returned for health or hygiene reasons is not returnable after opening. Other exceptions under law or a Government-approved list may also apply.
Defect or delivery error
For a defect, damage, expired product or mismatch, contact us promptly with the order number and photos where possible. This policy does not limit statutory consumer rights.
Refund
An approved refund is made within the legally applicable period using the applicable payment route. Return delivery costs depend on the law and circumstances.
Seller information
- Business / sole trader
- Ֆարմպրոեկտ ՍՊԸ
- Tax ID
- 02253809
- Legal address
- Երևան,Էրեբունի ,Գուրգեն Մահարի 133/5
- Phone
- +37444060404
- [email protected]
- Complaints email
- [email protected]